Digital signing, no surprises

Banking

A signing platform that adapts to how your organisation works

Organisations that roll out digital signing tend to hit the same wall eventually: the platform handles simple procedures fine, but falls short once multiple teams, external parties, or stricter regulations come into play.

eSignHaven is built for exactly that scenario. You configure the signing flows to match your processes, connect the platform to your existing systems, and every electronic signature meets eIDAS requirements, including years down the line when you need to prove it.

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The approach that worked for 10 documents doesn't hold up for a hundred

Some organisations still print documents, collect signatures, and scan everything back in. Others have moved to a first digital tool, but find it doesn't scale with their processes.

What both situations have in common: once compliance matters, multiple parties are involved, or electronic signatures need to hold up legally years later, a basic setup isn't enough.

That's when the next layer of problems surfaces. If you need features beyond the basics, you hit a more expensive plan. If you have questions about rolling out across teams or locations, support is slower than you'd expect. And the invoice rarely reflects what was agreed on at the start.

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From document to signature, at your own pace and in your own order

eSignHaven is a digital signing platform that covers the full signing process: from preparing and sending a document to collecting the signature itself.

You decide how the process looks. Who signs in which order, what type of signature a document requires, and how the platform connects to the systems you already use. For the person signing, it's simple: they receive an invitation, sign via browser or mobile, and don't need an account or app to do it.

Signinghub demo environment

Why do organisations choose eSignHaven?

Many signing platforms work well for straightforward cases with low compliance requirements. But organisations that need more start asking different questions: what if our processes get more complex? What will we pay in 2 years? And who helps us when something goes wrong?

eSignHaven has a concrete answer to all three.

Handles any level of complexity

eSignHaven adapts to how your organisation works. Signing flows with multiple parties, mandatory sequences, delegations, approval steps: you configure all of it yourself. The platform connects to the systems you already use, from document management to ERP.

Predictable in price, support, and features

You pay per signature type, not per feature you may or may not need. All functionality is available from day one, with no hidden upgrades. And when you have questions, you reach a Belgian team that knows your setup and can help directly.

Built to hold up under audit and over time

Every signature comes with a full audit trail and legal evidence in line with eIDAS requirements. Documents signed today are still verifiable and legally valid in 10 years, including in front of a regulator or court.

eSignHaven past binnen je DORA-leveranciersbeleid

Sinds DORA moeten financiële instellingen hun ICT-leveranciers strenger beoordelen op weerbaarheid, risicobeheer en dataveiligheid. Een ondertekenplatform valt daar gewoon onder.

eSignHaven is opgezet om in dat beoordelingskader te passen. Belgische ondersteuning, een aantoonbare audittrail per handtekening, en een infrastructuur die je kan voorleggen aan je compliance-team. DORA schrijft geen specifiek handtekenniveau voor; wat het vraagt is een leverancier die je kan verantwoorden.

DORA

When do organisations choose eSignHaven?

You're moving to digital signing for the first time

Replacing paper processes takes more than picking a platform. You need to decide which type of signature is sufficient in which situation, how to bring colleagues and external parties along, and how to stay demonstrably compliant. eSignHaven is fully available from day one, and the Belgian team thinks along with you on how to set up the process.

Your current platform isn't keeping up

Delegating, working with multiple signers in a set sequence, connecting to other systems: features you need turn out to be locked behind a more expensive plan. eSignHaven gives you all functionality from day one, at a fixed price per signature type.

Your processes are too complex for an off-the-shelf solution

External parties who need to sign differently, documents under strict compliance requirements, workflows that vary by department or entity: eSignHaven lets you configure that instead of forcing you into a fixed mould.

Works with the systems you already use

eSignHaven fits into your existing work environment. If you work with SharePoint, for example, you send documents for signing directly from SharePoint and track the status without switching tools. The same applies to Salesforce users: contracts, quotes, and other documents are signed from within the CRM environment you already know.

Other integrations are possible via the REST API. We'll look together at which setup fits your situation best.

Voldoet jouw ondertekenproces aan de regelgeving?

Het begint bij digitaal ondertekenen, maar de regelgeving in de financiële sector reikt verder. DORA, NIS2, eIDAS, AMLR: stuk voor stuk raken ze aan hoe je documenten tekent, bewaart en wat je daarrond kan aantonen.

We bouwen op dit moment een compliance zelfscan. Je beantwoordt een reeks vragen vanuit je ondertekenproces en ziet in welke mate je organisatie voldoet aan de regelgeving die op de financiële sector van toepassing is, en waar de gaten zitten.

Wil je weten wanneer de zelfscan klaar is? Laat dan je gegevens hier achter, zodat we je op de hoogte kunnen brengen zodra hij live gaat.

Houd me op de hoogte van de compliance zelfscan

Would you rather discuss your situation right away?

Book a call with one of our experts. They know the financial sector inside out and help you figure out where you stand and what comes next.

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References

These companies preceded you

Follow in their footsteps and save time, money and energy.

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D 18 CRONOS GROEP BLUE NEG W

FAQ digital signing

What is a digital signature?

A digital signature is an electronic confirmation that a document was signed by a specific person and hasn't been changed since. It replaces the handwritten signature, but does more: any change to the document after signing is traceable, and the identity of the signer is verifiable.

What types of signature does eSignHaven support?

eSignHaven supports 3 levels of electronic signatures, in line with the eIDAS regulation:

Simple electronic signature: a scanned signature, a mouse-drawn signature, or a typed name. Low-threshold and no additional identification required.

Advanced electronic signature: linked to the signer's identity via a personal certificate or a business eSeal. Any change after signing is traceable.

Qualified electronic signature: the highest level, with the strongest legal evidentiary value. In Belgium possible via eID, itsme, or a qualified business eSeal.

Which level is most appropriate depends on the type of document and the applicable regulations. The eSignHaven team helps you make that choice.

Are electronic signatures legally valid, for example in Belgium?

Yes. Electronic signatures are legally valid in Belgium and across the European Union, under the eIDAS regulation. The legal weight differs by signature type: a qualified electronic signature has the highest evidentiary value and is equivalent to a handwritten signature.

Is een digitale handtekening rechtsgeldig op een kredietovereenkomst?

Ja. Onder de eIDAS-regelgeving is een elektronische handtekening rechtsgeldig. De bewijskracht hangt af van het niveau. Een gekwalificeerde elektronische handtekening (QES) heeft in de hele EU dezelfde juridische waarde als een handgeschreven handtekening. Voor een kredietovereenkomst is dat vaak het niveau dat je wil, al hangt dat ook af van het type dossier en je interne beleid.

Kan ik een verzekeringspolis digitaal laten ondertekenen?

Ja. Je stelt de polis op, stuurt ze ter ondertekening en bepaalt zelf het handtekenniveau. De klant tekent via browser of mobiel, bijvoorbeeld met itsme, zonder account of app.

What signing methods does eSignHaven support?

eSignHaven supports multiple methods, including the Belgian eID, itsme, tokens, and smart cards. Which method is most appropriate depends on the required signature level and the context in which signing takes place.

Does a signer need to create an account to sign a document?

No. An external signer receives an invitation by email and can sign the document via browser or mobile, without creating an account or installing an app.

Kan een klant een kredietdossier op afstand ondertekenen?

Ja. De ondertekenaar krijgt een uitnodiging en tekent waar die wil, op een gekozen niveau. Voor een QES gebeurt eerst een identiteitsverificatie. De volledige audittrail wordt mee vastgelegd.

What about the evidentiary value of signed documents over the longer term?

Every signature in eSignHaven comes with an audit trail and legal evidence information in line with eIDAS requirements. Documents remain verifiable and legally valid years later, even if certificates have since expired.

What sets eSignHaven apart from many other platforms?

Most alternatives are built for simple, high-volume use cases. eSignHaven is built for organisations with more complex processes and higher compliance requirements, backed by a Belgian team you can reach directly. The price is fixed per signature type, with no hidden upgrades or plan thresholds for extra features.

Can eSignHaven connect to our existing systems?

eSignHaven has a REST API and can be integrated with existing applications and document environments. Specific integrations are worked out based on the systems you use.

How long does it take to implement eSignHaven?

That depends on the complexity of the processes and the integrations you need. A basic setup is up and running in a matter of days. For more complex configurations with multiple workflows or system connections, expect a few weeks to around 3 months, with guidance from the Belgian eSignHaven team.

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