Information Platform Manager

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About Zeticon

Strong in problem-solving thinking? You like helping people out of need? Eager to use your expertise in IT support in a company in full growth?

Zeticon is a young and dynamic company that builds software solutions for managing, storing and accessing digital information. Zeticon is currently developing a software platform on which three applications have been realised today:

  • MediaHaven: platform dedicated to archiving, managing, preserving and accessing media (video, photo, audio).
  • DigiHaven: platform dedicated to archiving, managing, preserving and accessing files and documents.
  • Digital signature platform: the evolution towards remote and hybrid working creates a growing need for digitally signed documents that can be legally equivalent to a wet signature. Zeticon builds a signature platform where signed contracts are stored on the platform for a long time and securely.

And because it's all just a little more impressive in numbers, in 2021 more than 1,834,829 objects were loaded into our platform with a total file size of 3449 Terabytes (TB)!

As information platform manager, you will be part of our operations team and, together with your teammates, you will be responsible for the day-to-day operation and maintenance of our software and underlying infrastructure. In addition, you are specifically responsible for following up incidents and proactively working out solutions to avoid these incidents.

Thanks to your broad technical baggage, you can quickly familiarise yourself with complex problems and work out an adequate analysis and solution. In addition, you will play a pioneering role in the further automation and professionalisation of our operational processes.

If you join our team, you will have the opportunity to have a direct impact on the further growth of the company. You will work from our offices in Ghent combined with your home office.

Are you the new colleague we are looking for?

What are your responsibilities?
  • You are responsible for the qualitative maintenance, installation and monitoring of the infrastructure on which our solution is hosted (Azure, AWS, on-premise, etc.).
  • You provide 2nd and 3rd line support to our customers.
  • You efficiently analyse both simple and complex problems from start to finish.
  • You solve problems related to in-house applications and provide support for roll-out and improvement projects in various domains.
  • You make configuration changes at the customer's request.
  • You contribute proactively to the permanent improvement of the operational team.
Your profile
  • You have a passion for IT and technology
  • You have a smooth talk and are customer-oriented
  • You are able to set the right priorities and stay calm in busy periods or stressful situations
  • You are fluent in Dutch, but can also speak English and French
  • You have a hands-on mentality
  • You preferably have a first experience in an operational team within a SaaS company.
  • You can work in a team as well as independently
  • Knowledge of Python, SQL, Linux, Apache, Docker, Kubernetes and Helm is a plus, as is experience with Azure
  • You are eager to learn and do not shy away from a challenge
What we offer
  • A job with a lot of autonomy and responsibility
  • A clear impact on Zeticon's product and future
  • Full-time contract
  • Free fruit and sandwiches every day when working in the office
  • Flexible working hours with the possibility of working from home
  • Excellent salary package


Contact us and apply today!

Applied for the job? What's next?

Of course, not every candidate and position are the same, but to give you an idea of our selection process, we have explained the standard steps in the following video: